MOST COMMON VIOLATIONS

  • VAN ACCESS PARKING

    Many properties have insufficient van-accessible spots or fail to meet federal requirements for the number and design of accessible parking spaces.

    Parking space with a white 'Van Access' marking and a blue handicap accessible symbol on the ground.

  • NON COMPLIANT RAMPS

    Many ramps lack required handrails on both sides, have insufficient landings, or miss edge protection to prevent fall.

    Sidewalk with a ramp and black handrails along a building wall, with parked cars visible in the background.

  • RESTROOM BARRIERS

    Common issues including missing or improperly installed grab bars, which must support 250 pounds and be positioned 33-36 inches high on the rear and side walls of the accessible stalls.

    Modern bathroom with a textured gray wall, circular mirror, white vessel sink, black faucet, and a floating shelf with decorative items, illuminated by natural light.

  • DOOR/ PATHWAY ISSUES

    Door thresholds and vertical changes-creating tripping hazards or blocking wheelchairs.

    Person pulling a contactless credit card or debit card from an ATM machine.

  • SERVICE COUNTER TOO HIGH

    The accessible portion of the counter exceeds 36 inches above the finished floor.

    Customer paying at café counter with a tablet POS system, barista taking order in the background.

  • MISSING OR INCORRECT SIGNS

    No sign posted for accessible space- every designated parking space must have its own identifying sign. Sign lacks the required blue and white wheelchair symbol.

    A blue parking sign indicating parking for handicapped with a loading fee of $250, set against a cloudy sky.